FAQs

What is your refund policy?

If you wish to exchange or refund an item, please contact us via email(hello@kultrshop.com). Do note, you will be liable for return delivery costs.

Returning a faulty or incorrect item?

If you have recieved an item which is not quite right, please contact us via email (hello@kultrshop.com) if you’d like to exchange or refund an item

How long does it take for me to get my purchase?

2-3 weeks