FAQs
What is your refund policy?
Black & Blessed – For refund please send an email with product image
Dalageen – Once the product has been purchased, we can only exchange to a different size
NK Jewellery – No refund or exchange
Maseayr – No refund or exchange
Rourue – No refund or exchange
TERK – No refund or exchange
ArtistTaz – No refund or exchange
Sudanaime – No refund or exchange
Returning a faulty or incorrect item?
If you’ve received an item which isn’t quite right, please contact us via email or WhatsApp
Responsibility
We are merely a platform showcasing these items, we hold no responsibility regarding quality of products.
In cases of rare agreement to returns/exchanges items are your responsibility until they reach us, so make sure they’re packed up properly and can’t get damaged on the way.
We are not responsible for items that are returned to us in error.
How long does it take for me to get my purchase?
2-3 weeks